We recognise that those in treatment and those who have identified a need for treatment have the right to become involved in activities that affect their health and well-being. We respect the unique expertise and experiences of users and understand the health, esteem and other personal benefits that involvement can bring.
Effective and responsive client involvement is essential in creating services to help clients move towards greater independence. It benefits clients by fostering a sense of responsibility and ownership. It assists in the development of new skills and knowledge and enhances a sense of self-worth, confidence and above all understanding.
It encourages examination of the rationale behind the services we offer and ensures that they continue to meet the diverse needs of our client group.
Service user involvement ranges from individual clients direct involvement in shaping their own care and support, service user groups, through to a representative body of clients who advise the board on policy and service development.
